Zapier is an integrations tool that lets you connect many hundreds of cloud apps and other services to share data across tools or trigger actions between one tool and another. The workflow for building zaps is simple. You choose a trigger, like receiving an email in Gmail, then choose an action, like recording a Segment event for each email you receive. Zapier also has a filter capability, so you can choose to only record when emails are received from specific people or sent to a specific email address. This is just an example, and there are limitless use cases for Zapier if you’ve got the time to build connections between each app.
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The Zapier integration makes it simple to identify users and track events based on any of Zapier’s hundreds of triggers. All you need to do is map the incoming data from your trigger into the user Id and traits or event name and properties. Zapier isn’t usually recommended for high volumes, but for recording important actions from a system that doesn’t itself connect to Segment, Zapier is a great option to automate the recordings rather than pulling that data manually.
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