
Unlimited Branded
HighLevel® Support
Not only will we give you Branded Live Chat, Email and Zoom Support for your clients, but we’ll also give you all the tools to succeed with HighLevel... including the Official SaaS Snapshot, high-converting Industry Funnels, a customizable and brand-able Demo Video to bring in new clients, Visual Style Editors to personalize the software, Power Trainings to teach you winning tactics, and EVEN MORE...


...We've got you covered.
We bundled all the goodness we created for ourselves into HL Pro Tools, a complete resource that will give you the support and training you need to sell more & retain clients longer with HighLevel®.



THE MOST ROBUST SUPPORT LIBRARY IN THE GAME, HANDS DOWN... EASILY SEARCHABLE & EVER-EXPANDING
WE’RE HERE TO SUPPORT YOU AND YOUR CLIENTS 24/7… WITH ABSOLUTELY ZERO ADDITIONAL FEES PER LOCATION
OUR KNOWLEDGE BASE IS UP TO DATE ON EVERY NEW FEATURE AND UPDATE HIGHLEVEL ROLLS OUT... BEFORE YOU've EVEN HEARd ABOUT THEM
WE’RE ALWAYS UPDATING, IMPROVING, AND ADDING TO OUR SNAPSHOTS, BRINGING YOU ALONG AS WE MAKE THEM BETTER
YOU AND YOUR TEAM WILL GET DIRECT ACCESS TO Your Personal AGENCY SLACK SUPPORT FOR PRIORITY ASSISTANCE
USE the VISUAL EDITOR TO MAKE YOUR highlevel brand TRULY UNIQUE
CHURN IS A REVENUE KILLER... INCREASE YOUR LIFETIME VALUE BY ENSURING THAT YOUR CLIENTS ARE PROPERLY SUPPORTED
TOP-SHELF TRAINING COURSES WITH INSIDER NINJA TACTICS, GUARANTEED TO WOW
LET US SHOW YOU HOW TO ROCK HIGHLEVEL WITH
We solve your HighLevel® problems in one place.
BEFORE I EVEN Explain, check this out...
julie thinks anyone who doesn't use us is a fool

We handle more than just client support. We are experts in client satisfaction, funnel templates, and tons of other smarter-not-harder HighLevel shortcuts and ninja tactics.

We are in the business of helping you grow yours, and that means being there to support not just your clients. We are also here to support each other.

That's the world we live in. We hope you wanna live in that world, too.

DONE-FOR-YOU 24/7 SUPPORT SO YOU SPEND 0 HOURS PER WEEK ASSISTING CLIENTS IN HIGHLEVEL
Live Chat, Email & Zoom Support Direct To Your Clients
100% Branded 100% Of The Time
Fully Unlimited
ZERO Monthly Fees Per Location
24/7/365 Support So Your Clients Are Always Covered!
Average Chat Response Time of 93 Seconds!
You Get the Credit
10x Cheaper Than Your Own Team and Better Than DIY
If you want to make your life 1000x easier by letting us handle client support (with totally done-for-you support messaging from highly trained HighLevel experts working 24 hours around the clock), then you'll love our branded support… And the best part is, YOU get all the credit.

ALL THE FRESHEST HIGHLEVEL KNOWLEDGE AND SUPPORT IN ONE PLACE
100% Branded 100% Of The Time
Meticulous Documentation
Sleek, Professionally Edited Videos
New Features Covered Immediately
300+ Videos & Articles
Updated Daily
10x Cheaper and Better Than DIY
Your clients will get premier access to our robust, ever-expanding Support Library built out with hundreds of helpful videos and articles to answer all their HighLevel questions. So next time they have a support question, they can reference our library and find all the resources they need for answers.
Our professional video editor is constantly adding fresh content to the library to cover all the latest updates and features with easy-to-follow voiceovers that assist clients through every step of the process.

ROUND-THE-CLOCK SUPPORT FOR YOU AND YOUR ENTIRE TEAM
Dedicated Agency Slack & Email Channel
1:1 Zoom Calls To Troubleshoot Any Issue
A Huge Team At Your Service
We go beyond providing over-the-top support to all your clients… We’re also always here for you and your team whenever any questions come up. We are happy to hop on a video call and walk you through any issues you come across any time. You can also contact us through your dedicated Slack Agency support channel, and we’ll ensure that you're fully taken care of!
We make learning and navigating HighLevel a breeze with team members available 24/7 for all your agency support needs.

Useable with Saas Mode or With Zapier
Plug and Play SaaS Business
Based on the Official HighLevel Funnel
Text Onboarding Campaign
Advanced Automations
Our 100% white label, plug-and-play SaaS Snapshot takes away all of the heavy lifting so you can get marketing campaigns up and running fast. Get access to our expertly crafted SaaS Snapshot so you have all the workflows and the automations in place to have the ultimate oversight of all your leads. We actually based it on the Official HighLevel Funnel... and optimized it for simple, effective selling.

Update Twilio API Credentials Automatically
Create & Update Users
Load Multiple Snapshots
Update Locations
Load in Custom Values
Add Multiple Users to a Location
Delete Contacts
Book Appointments
Update Custom Fields for a Contact
Create and Update Group Calendars & Services
Set up Automatic User Suspension Upon Cancellation or Missed Payment
PLUS More Features added as API access expands
You'll be able to completely customize your HL Pro Tools experience by taking the driver's seat in the HL Pro Tools Zap. All these awesome custom features and more to come.

We designed these fresh funnels to be simple to plug-and-play, but actually look and perform as professional, sleek websites. You can take this gold-mine of expertly designed funnels and start selling to happy clients tomorrow.

100% customizable to your niche and brand
Modeled after HighLevel's Demo Video
Highlights the coolest HighLevel features
Excite your clients and prospects
We modeled this video after HighLevel's super-successful demo video and added our own rockstar flare. Life Hack: The entire video is totally customizable! You can customize the top and side bar to perfectly reflect your own version of the software, and you can even hide sections of the video that don't apply to your niche.

We make customizing your HighLevel interface simple with Visual Style Editors. These tools give you the ability to personalize and edit your dashboard with your company colors and elevate your brand. You can also maximize your HighLevel experience by editing calendars, forms, and the Membership Area to perfectly fit your niche and dream clients... Talk about impressive!
(We're giving you a dashboard editor, calendar editor, form editor, and Membership Area editor.)
(Make Highlevel your own with style editors... Go Dark Mode or customize with any color to perfectly suit your niche.)
(Skip the CSS and easily personalize fonts, colors, and forms following our super-easy tutorial.)
Translations

We're giving you an even further reach by translating HighLevel into any language... for any client. In just a few hours, a brand new language can be added and translated across the entire software. The translation feature exists in a widget in the top right corner, and once it's there, you can instantly switch between languages in the drop down menu.
(Sell a software that's not only awesome and effective for marketing... It's also accessible to all language speakers.)
(We've developed a way to instantly translate all of HighLevel in just a few hours, and once uploaded, you can instantly translate between them.)
(Translate the software into any language... to meet the needs of any client.)

If you want to WOW clients and learn insider secrets on how to use and sell HighLevel like a real pro, my power trainings are for you. I cover tons of expert tactics and go through users' most frequently asked questions... so that you can go above and beyond in the software and seriously blow your clients away. You'll learn rockstar moves from an expert HighLeveler who's helped thousands launch successful SaaS agencies.
(Learn how to send native embedded video via SMS, do advanced filtering with triggers, build an SMS auto responders.)
(Using next-level moves like dynamic image nurture that make them stoked to hop on a call with you.)
(These tactics go beyond any niche... They're the strategies I've used firsthand for explosive growth.)
Demo Snapshot

This snapshot is the perfect blank slate for you to load in during demo calls to show your clients what the software is all about. We've pre-loaded it with all your demo-ing needs, including demo contact info and workflows. This is the perfect white label snapshot to give any prospect an awesome tour of HighLevel and onboard more clients.
(All you need to do is load this snapshot... and your demo calls are made 100% easier.)
(This done-for-you snapshot is 100% ready to roll. All you have to do is show your clients around in it.)
(This is the exact snapshot we use to demo Highlevel and seal the deal with clients that stick.)
INTERACTIVE GUIDED TOURS

We’ve built out over 50 personalized guided tours that your users can click through and get acquainted with every inch of HighLevel… Perfect for hands-on learners. Empower your clients with interactive learning that instills confidence when it comes to navigating the software. We keep our tours up-to-date and are always adding more as HighLevel comes out with new features (so basically all the time). We do actually give this away for free as well!
(These tours on top of the support library means an even wider range of support and higher retention, which also means less frustration and less churn!)
(Always available in the software for easy reference and includes educational videos to break down every tab you’ll find in HighLevel.)
(We are always updating exciting tours and adding new ones to account for new features in HighLevel… So you’re always one step ahead.)
AGENCY SNAPSHOT

This snapshot utilizes the most proven and powerful high-ticket sales strategies. This is what we use to sell $20K+ custom, done-for-you work to happy clients. The snapshot walks you through the business intensive process where you get paid to scope their work... And a handful of glowing reviews from clients who are stoked to work with you.
(This snapshot is the key to high-ticket sales, and it totally hacks the custom DFY work game.)
(All your clients have to do is sit back... And you can smile knowing you've given them a high-value win they love.)
(We're giving you the blueprint we use to sell tens of thousands of dollars worth of custom work... So you can get in on that sweet $$$$$.)
White label slide deck

This Slide Deck template leverages compelling statistics and graphics to show your leads exactly what they'll get when they sign up to work with you. You can use this to smash your next sales call and boost your closing rate. We've combined gorgeous and effective design with powerful copy based on what's working to sell in the industry RIGHT NOW!
(This template is 100% customizable. Simply add your logo, software name, price, and start selling!)
(Use this slide deck to show off the software and its features... And get leads to say 'Yes!')
(Show your prospects just how awesome the software is with direct comparisons to competitors.)
other hacks and scripts

Get your reference key, tons of resources for your dashboard, calendar and forms, tons of funnel and website scripts, custom value hacks, integrations, widgets... The list seriously goes on and on and on. You'll get access to our long list of scripts and hacks in the membership area, including a cookie timed button, funnel animations, password protected funnels, auto trigger popups, custom value colors, custom value Google maps, and more!
(We are constantly updating and adding to this area with out latest hacks, discoveries, and innovations, so you can keep improving.)
(You know when you scroll through a website and the elements glide in from the left and right and you think to yourself… Wow, this is *fancy*... That script is included.)
(We've written out the scripts for you with clear step-by-step instructions... So that anyone can implement it.)

Unlimited Branded Email Support so you can spend 0 hours in support thanks to 24/7 direct-to-your-customers support messaging
(Worth $4000/month)
Branded Video Support Library so your clients can always find comprehensive answers with new videos and articles added daily
(Worth $3000/month)
Agency Email and Zoom Support so we can quickly help you solve any HighLevel problems you run into via email or Zoom
(Worth $2000/month)
Official SaaS Snapshot so you have all the workflows and the automations in place to have the ultimate oversight of all your leads
(Worth $1997)
HL Pro Tools Zap so you can fully customize your HighLevel experience and maximize HL's API
(Worth $600+/month)
Industry Funnels so you can take this gold-mine of expertly designed funnels and start selling to happy clients tomorrow
(Worth $5000)
White Label Demo Video so you can bring in more clients with a customizable video that shows off all the best features in HighLevel
(Worth $1997)
Visual Style Editor so you can customize calendars, forms, and the Membership Area to perfectly fit your brand and clients
(Worth $1000)
Translations so you can make your services more accessible by translating the entirety of HighLevel into any language
(Worth $1697)
Power Trainings so you can WOW clients and learn insider secrets on how to use and sell SaaS like a real pro
(Worth $1997)
Demo Snapshot so you can have the perfect blank slate to load in during demo calls to show your clients what the software is all about
(Worth $997)
Interactive Guided Tours so you can empower your clients with interactive learning that instills confidence when using the software
(Worth $600/month)
Agency Snapshot so you can nail high-ticket sales with the snapshot we use to sell $20K+ custom, done-for-you work to happy clients
(Worth $3997)
App Store Graphics so you can use high-value, custom graphics that make your HighLevel app totally personalized to reflect your brand
(Worth $450)
Other Hacks & Scripts so you can keep making Highlevel better with exclusive done-for-you scripts and awesome hacks
(Priceless)
Unlimited Support - Starting $97/month
speak for themselVES!
"We are HUGE fans of Matt's service. It saves us hours of time answering tech questions. Our clients view Matt's team as our team. I was skeptical at first. It was hard for me to let go of it. Now, I hardly see any tech support messages. They handle 90% of them. I have great confidence in the team."

YES!! I could not have a SAAS Agency without them. I get to focus my time and energy and my team on offers, strategy, and other fun stuff and not have to spend a lot of time on customer service issues with the help of HL Pro Tools. I highly recommend it! Happy to hop on a call if you have more specific questions on how I use it in my business.


Questions...
HL Pro Tools allows you to spend 0 hours per week in support by creating and updating videos and articles weekly as well as answering all of your customers questions in our done-for-you ticketing, complete with your branding so that it looks like it's all YOU!
Our team is supporting your users 24 hours a day, 7 days a week responding to your requests — with an average response time of 93 seconds as of April 2nd. We work in PST, MST, CST, EST, UK (GMT) and Australia (GMT+10 and GMT+8) time zones.
We act as part of your team and keep everything completely branded to your agency. We can receive emails from your branded address and to ensure deliverability we use a generic email for sending out (helpdeskteam.com). Your clients will be raving about how fast and helpful your support team is, while you spend 0 hours doing Highlevel support.
Setting up HL Pro Tools will take less than 15 minutes, and we will be there to support you every step of the way.
After you finish your order you'll receive an email with immediate access into our membership area. There, you'll find all of your resources and bonuses. If you don't receive an email, please reach out to us at [email protected].
Along with up-to-date library of fully Branded Support Videos and Articles plus an efficient Branded Ticketing System — you’ll also get access to built out Industry Funnels, a customizable White Label Demo Video modeled after the one HighLevel uses, the Official Saas Snapshot from the team that built the HighLevel® funnel, Visual Style Editors to customize your dashboard, membership area and calendars (without having to learn CSS), Power Trainings, PLUS Agency Snapshots. It’s a LOT of goodness all bundled together, we know.
As an agency owner, you have a couple of different express areas for support. You have your own dedicated Slack Channel as well as access to 1:1 Zoom Calls inside of our membership area.
Nope.
If you want your customers to have a seriously top shelf experience we know how to seriously wow their socks off and make them stick for life. Need help selling or generating more leads? Just let us know in Slack and we'll get you the strategies that are working now!
Our goal is to take as much off of your plate as possible. We keep a unique doc for each agency so that if special circumstances arrive we can deliver the right answers to your folks as fast as possible. If something comes up where we don’t have the answer we let them know that we’ll expedite it to the correct team member. Let’s say they ask, “What’s going on with my Facebook ads?” We’ll respond “I’m only on the tech support team but I can pass this along to our ads team and someone will get back to you ASAP via email or phone. Would that be alright?”
Absolutely. We’ve supported over 1000 agencies so we consider ourselves experts at HighLevel. It doesn’t take us long to understand what you have running in your account and we keep unique FAQs and procedures for each agency to make sure we deliver the highest level support in the fastest possible way.
We work with any tier or plan from HighLevel. You don't need their $497 plan or SaaS mode to take advantage of most of our stuff.
THIS IS A NO-BRAINER MONEY MOVE. SELL MORE AND RETAIN LONGER WITH HL PRO TOOLS. WE GUARANTEE IT.

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